Watch Repair
Careful watch repair, done in-house.
Mechanical and quartz repair, batteries, crystal replacement, bracelet resizing, polishing, and cleaning — all handled on-site by a local jeweler.
The approach
Every watch opened, every option explained.
Whether it's a daily-wear Seiko that stopped ticking or a mechanical piece you've had for decades, we open every watch up, diagnose the problem, and explain your options before any work begins. Most repairs are quoted with a free estimate.
We won't push a service you don't need. If a battery is all it takes, that's what we'll do. If a movement needs a full clean and oil, we'll show you why — and you decide from there. Nothing gets shipped overseas: every case, every crystal, every bracelet link stays on the bench in West Des Moines.
Quartz movements usually just need a fresh battery and a seal check, and we can turn those around while you shop the mall. Mechanical watches take more time — the movement needs to be pulled, cleaned, oiled, and timed on a regulating machine. We'll walk you through the timeline and the cost before anything comes apart. Vintage pieces get extra care: matching original parts where we can, honest guidance where we can't.
What we repair
From batteries to full mechanical service.
No shipping overseas. Everything happens on the bench at Valley West Mall, Suite 229.
- Mechanical watch repair
- Quartz watch repair
- Water-resistant battery replacement and seal service
- Watch crystal replacement
- Bracelet adjustment and resizing
- Watch polishing and cleaning
- Full luxury watch service — see Luxury Watch Service
What it costs
A free look before a quote.
We don't publish a price list because no two watches are the same. A quartz battery is affordable and quick. A crystal replacement depends on the model and the part. A full mechanical service is priced after we open the movement. What we can promise: bring the watch in, we'll look at it for free, and you'll leave with a real number — not a range on a website.
If a repair costs more than the watch is worth, we'll say so. Some pieces are worth restoring because of the sentimental value; some aren't worth the work. That's a decision only you can make — our job is to give you the information to make it well.
Our process
Four honest steps — no surprises.
- Step 01
We'll take a look.
Bring it in and we'll open it up on-site to see what's going on.
- Step 02
We'll explain your options.
Whether it's a simple battery or a full mechanical service, we'll walk you through what each option costs.
- Step 03
You decide.
No pressure. If a repair isn't worth it, we'll tell you.
- Step 04
We repair in-house.
Your watch stays with us — never shipped overseas.
Visit the shop
Bring us your watch.
Free estimates. In-house repairs. Serving West Des Moines since 2012.
Frequently asked
A few of the questions we hear most.
Also in the shop