Watch Repair
Careful watch repair, done in-house.
Mechanical and quartz repair, batteries, crystal replacement, bracelet resizing, polishing, and cleaning — all handled on-site by a local jeweler.
The approach
Every watch opened, every option explained.
Whether it's a daily-wear Seiko that stopped ticking or a mechanical piece you've had for decades, we open every watch up, diagnose the problem, and explain your options before any work begins. Most repairs are quoted with a free estimate.
We won't push a service you don't need. If a battery is all it takes, that's what we'll do. If a movement needs a full clean and oil, we'll show you why — and you decide from there. Nothing gets shipped overseas: every case, every crystal, every bracelet link stays on the bench in West Des Moines.
Quartz movements usually just need a fresh battery and a seal check, and we can usually turn those around while you wait. Mechanical watches take more time — the movement needs to be pulled, cleaned, oiled, and timed on a regulating machine. We'll walk you through the timeline and the cost before anything comes apart. Vintage pieces get extra care: matching original parts where we can, honest guidance where we can't.
What we repair
From batteries to full mechanical service.
No shipping overseas. Everything happens on our own bench.
- Mechanical watch repair
- Quartz watch repair
- Water-resistant battery replacement and seal service
- Watch crystal replacement
- Bracelet adjustment and resizing
- Watch polishing and cleaning
- Full luxury watch service — see Luxury Watch Service
What it costs
A free look before a quote.
We don't publish a price list because no two watches are the same. A quartz battery is affordable and quick. A crystal replacement depends on the model and the part. A full mechanical service is priced after we open the movement. What we can promise: bring the watch in, we'll look at it for free, and you'll leave with a real number — not a range on a website.
If a repair costs more than the watch is worth, we'll say so. Some pieces are worth restoring because of the sentimental value; some aren't worth the work. That's a decision only you can make — our job is to give you the information to make it well.
Our process
Four honest steps — no surprises.
- Step 01
We'll take a look.
Bring it in and we'll open it up on-site to see what's going on.
- Step 02
We'll explain your options.
Whether it's a simple battery or a full mechanical service, we'll walk you through what each option costs.
- Step 03
You decide.
No pressure. If a repair isn't worth it, we'll tell you.
- Step 04
We repair in-house.
Your watch stays with us — never shipped overseas.
By appointment
Bring us your watch.
Free estimates. In-house repairs. Serving West Des Moines since 2012.
Frequently asked
A few of the questions we hear most.
Also in the shop